South African law (the Financial Intelligence Centre Act, FICA) requires us to verify our customers. Once a customer’s purchases pass our FICA threshold, we ask them to complete a short online FICA form under My account → FICA and to upload the supporting documents.
Companies, close corporations and trusts
Registered name and number, trading name, registered and business addresses, nature of business, the directors / members, the authorised person and the source of funds, with:
Company registration documents (CIPC) · ID of each director / member · ID of the authorised person · Proof of business address (not older than 3 months) · VAT registration certificate (if VAT registered) · optionally a resolution authorising the person to act and a bank confirmation letter.
Individuals
Full names, ID or passport number, nationality, date of birth, residential address, occupation and source of funds, with:
ID document or passport · Proof of residential address (not older than 3 months) · VAT registration certificate (if VAT registered).
Your documents are stored privately and only our accounts team can see them.